Safeguarding funds
When funds are posted to your account, the regulated e-money institutions we work with safeguard your funds in line with regulatory requirements.
Protected funds
Funds shown in your payment account or e-wallet are held at reputable banks or covered by an insurance policy.
Tier-one banking
Our partners safeguard funds with tier-one banking partners who retain 100% liquidity.
Segregated accounts
Your funds are completely segregated from business assets, so they remain protected in the unlikely event of insolvency.
Breakdowns on request
If you require a breakdown of safeguarded amounts at each partner, please contact us.
What safeguarding means for you
Safeguarding means that the funds shown in your payment account or e-wallet are held at reputable banks or covered by an insurance policy, and most importantly, are protected for you in the event of our partner institutions’, or our, insolvency. Our partners stop safeguarding your funds when the money has been paid out of your account to your beneficiary’s account.
If you require a breakdown of the exact amounts of funds you have safeguarded at each of our e-money partners at a particular point in time, please do not hesitate to contact us.